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Bay Cove Human Services is a non-profit agency committed to improving the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness, and drug and alcohol addiction. The dedicated board and staff accomplish this mission by providing effective and compassionate services and through advocacy and leadership. Bay Cove serves more than 20,000 people each year at 160 program locations throughout Boston and Southeastern Massachusetts. 

Addiction Services

Addiction is a medical condition that ravages and derails the lives of people with the disease and their families. Bay Cove’s Addiction Services provide a continuum of services which offer effective treatments individually tailored to each person. Our services include acute treatment (detox); inpatient transitional support services (TSS); a homeless outreach team and a shelter for homeless adults struggling with active addiction; recovery homes; and medication assisted treatment (MAT). Wherever an individual is in their battle with addiction, our services meet them at that point and support their developing recovery skills and journey to improved health and life. In 2014, CASPAR, Inc. merged into Bay Cove and further enriched our range of services with a number of recovery homes, specifically-designed programs for new mothers battling addiction, and other supports for those dealing with addiction and its many accompanying associated conditions.


Child & Family Services

Bay Cove’s Child & Family Services promote the physical, mental and emotional development of children. The Early Intervention (EI) program serves youngsters under three years of age who are developmentally delayed, have a known disabling condition, or who are at risk of developmental delays due to biological or environmental factors. Services are provided in the children’s homes, in the community and at the EI program site. Located in the same facility, the Small Wonders Nursery School serves children from 16-48 months of age and utilizes a state-of-the-art facility and a high ratio of highly skilled professional educators to pupils (one staff member for every three children) to provide exceptionally high-quality early childhood education for children with and without disabilities. Small Wonders also includes a specialized full-time childcare program for children who have been impacted by trauma and/or neglect, which integrates EI services into its curriculum.


Developmental Disabilities Services

Bay Cove’s Developmental Disabilities Services works with individuals with intellectual and developmental disabilities and their families, offering supports that foster each person’s independence, wellness, and full participation in all aspects of life. Through our Family Support Services, we keep families together by helping them identify and address the unique challenges that they face in keeping their family member with the disability in the family home.

Within our Individual Supports, our team helps each person to achieve and sustain independence in their home and community, and address their changing needs over time. Each individual partners with a worker who assists them with everyday, practical activities such as budgeting, shopping, and taking care of and keeping their apartment. Bay Cove offers more than 40 community-based residences, where our staff members support many individuals with specialized medical and behavioral needs. Every home is unique, reflecting the interests, choices, and needs of housemates.

Finally, our array of day and employment services includes a medically-intensive day habilitation program that offers health promotion, socialization, and the development of skills geared toward helping individuals garner employment opportunities and greater autonomy.  


Kit Clark Senior Services

Dedicated to helping Boston-area seniors age with grace and independence, Kit Clark Senior Services offers a rich array of social, health, and therapeutic supports. Our nutrition and transportation team deliver Meals on Wheels (MOW) to more than 600 seniors each day, providing seniors with a nutritious lunch, accompanied by a friendly wellness check that is an important feature of each visit. These teams also provide close to 800 hot lunches daily at more than two dozen congregate sites throughout Boston.

KCSS also offers four Adult Day Health (ADH) centers, which provide supports that enable seniors to receive individualized health, wellness, and social services geared to assist them remain in their home and community as independently as possible. Our Senior Center is a supportive, friendly drop-in center that offers seniors a place to enjoy a variety of KCSS services and join in social, cultural, and community activities with friends. Kit Clark also serves seniors who are homeless through the Center for Change, our specialized ADH service; our day shelter, the Cardinal Medeiros Center; and through our transitional housing programs.


Mental Health Services

Bay Cove provides a comprehensive array of Mental Health Services designed to help people with serious mental illness build fuller and richer lives. We work with each person to engage them in accessing meaningful connections with others, employment, treatment, crisis services, housing, and rehabilitative opportunities that enhance their stability, wellness and personal recovery. Our services include Community Based Flexible Supports, PACT (a Program for Assertive Community Treatment), emergency psychiatric evaluations and diversionary services, clubhouses, day treatment, specialized residential services, peer led recovery supports and employment supports. Our MH Services also offer specialized supports to homeless adults with behavioral health challenges through housing first services (Home At Last) and a drop-in Night Center that is a key component of Boston’s continuum of care for the city’s homeless. We also provide outpatient behavioral health treatment and care management promoting improved integration of psychiatric and primary care.


 We are a service provider that works in close collaboration with the Massachusetts Department of Mental Health, the Masachusetts Department of Developmental Services, the Massachusetts Bureau of Substance Abuse Services, and many other state, public and private agencies to provide quality services and supports for those who need it the most.

We are proudly certified by CARF International, part of the organization's 7,000-strong group of service providers that serve more than 8 million persons of all ages around the globe.

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