Job Details

Requisition Number: 9019
Position Title: Night Shelter Counselor
Division: Homeless and Housing Services
Program Name: Boston Night Center
Location: Boston
Hours: 40 hours per week
Schedule: Overnight- Wednesday 12am to 6:30am; Thursday through Saturday 7:30pm to 6:30am
Date Posted: 12/04/2019
Responsibilities: The person in this role is responsible for creating a welcoming and safe place for homeless adults who are living on the street to come during the night hours so that they get respite from hazardous weather conditions. The program offers a low threshold environment that is predicated on harm reduction. ? Facilitate access in a respectful, safe, and efficient manner to get all guests into the Night Center ? Respond to all requests and emergencies in a manner that respectfully attends to the immediate concern. ? Intervenes with guests in a manner that de-escalates anxious, pressured or overtly worrisome behaviors and safety concerns.? Provide care for guests and maintain safety by visual monitoring of all guests, conducting safety checks throughout the space, providing as needed escort off the 2nd floor, actively and respectfully interacting with guests and the team to ensure a routines and safety procedures are followed. Assists in set up and cleanup of all activities such as intake/access, personal belongings storage, food & meal serving, beverages, etc. Assists in all end of shift wrap up activities including assisting with all clean up of space, trash removal, and arrangement of furniture and supplies to ensure readiness for Center Club opening each morning ? Completes required documentation at intake, HMIS (Homeless Management Information System), incident reporting, etc. as required. Provides as needed monitoring of the area outside the program (parking lot, line in front of building, and area that trash is maintained) in order to optimize safety of guests, neighbors, and essential health standards. Participates in weekly staff meetings and supervisions.Administers Narcan as needed to mitigate opiate overdose and fatalities. Follows plans and restrictions established by Boston Night Center leadership and team members. Adheres to universal precautions in all activities. Recognizes that the majority of guests have endured trauma and employs trauma informed care in all interactions. Respond immediately to all medical and behavioral health emergencies appropriately (such as administering first aid, CPR, calling EMS/BEST, or first responders to address and resolve the situation. Maintains confidentiality of all guests and their circumstances except for those team members, collateral partners, and emergency first responders with a designated need to know. Other duties as assigned by Program Director or his/her designee.
Qualifications: High School Diploma or GED Knowledge and experience with addiction, serious mental illness, harm reduction, and homelessness. Ability to perform assigned duties in a manner that promotes the dignity of each person served and optimizes safety for the BNC community. Able to accept supervision and be part of a team. Ability to work in an effective and calm manner with people who are under significant personal stress. Driver's License Required? No
Driver's License Required? No

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Bay Cove Human Services, Inc. is an Equal Opportunity/Affirmative Action Employer