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Requisition Number: 9603
Position Title: Program Coordinator
Division: Mental Health Services
Program Name: Center Club
Location: Boston
Hours: 40
Schedule: Monday-Friday, 8:30-4:30pm with some evening/holiday/weekend availability
Date Posted: 11/15/2019
Responsibilities: Assume primary responsibility for, and oversight of all Membership Services activities in the Membership Services Unit, including facilitating work of the unit and managing both short- and long-term planning of Unit projects. Work with assigned members on goal planning including completing Action Plans, Service Notes and other documentation as required by the program and the Department of Mental Health. Review assigned members’ records as needed, minimally once per year. Enter data and review progress in accordance with outcome reporting requirements and quarterly audits. Complete daily billing tracking sheet and other reporting logs as needed. Work side by side with members in the Membership Services Unit and other units as needed. Collaborate with Billing Coordinator, and Program Director to help ensure member involvement in all aspects of Unit activities. Collaborate with Employment Supervisor to work with members who are seeking employment and may use the unit as a source of training. Train members in the use of office equipment Monitor compliance with all Business Mailing Permit requirements. Assist in orienting new members to the program, as assigned by the Intake Coordinator. Maintain contact with members’ providers as needed Provide vocational support and career counseling. Assist members in accessing community resources. Provide outreach services to Club members. Assist with maintenance of physical plant. Drive agency van.
Qualifications: Bachelor’s degree, preferably in human services. Two years supervisory experience. Ability to relate to individuals who possess a wide range of abilities and skills. Ability to work effectively and collaboratively with a culturally diverse population of members, other providers, and community partners. Ability to work collaboratively as a member of a multidisciplinary team. Ability to relate to groups of various sizes. Conflict resolution or mediation skills. Excellent communication skills - both verbal & written. Time management skills and ability to meet deadlines. Flexibility is responding to needs of the program. Good judgment.
Driver's License Required? Yes

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Bay Cove Human Services, Inc. is an Equal Opportunity/Affirmative Action Employer