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Requisition Number: 9933
Position Title: Case Manager
Division: Homeless and Housing Services
Program Name: Cardinal Medeiros Shelter
Location: Boston
Hours: 40 hours per week
Schedule: 8am to 4pm Monday through Friday
Date Posted: 09/01/2020
Responsibilities: The primary responsibility of this position is to engage homeless adults in the next step programs that lead to permanent housing and increased self-sufficiency. The Case Manager position will be spent doing extensive outreach in the dining room and follow up case management services. Complete intake, Information Disclosure Agreement to assess client’s needs and discuss possible resources. Develop with the client an Individual Service Plan that is strengths based and identifies individual needs, goals and a plan of action. Advocate for and assist clients with securing eligible benefits including: SSI, SSDI, Veterans Disability, unemployment compensation, pensions and/or tax refunds and Health Care. Maintain appropriate records, track client’s progress and collect information based on the program requirements. Partner with Boston Healthcare for the Homeless Program (BHCHP) and other day center staff through weekly staff meetings and additional case conference meetings when necessary.
Qualifications: BA preferred (degree requirement can be waived with an additional year of experience). Two years direct care experience providing services to adults with mental illness, homelessness, and addiction issues. Proficiency in word processing and HMIS computer functions. Demonstrated professional communication and organizational skills. Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members. Ability to function under pressure in a fast-paced human service environment. Ability to be flexible, open and responsive to ongoing industry changes.
Driver's License Required? No

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Bay Cove Human Services, Inc. is an Equal Opportunity/Affirmative Action Employer